After today, I can indeed confirm that the DMV lives up to all the hype.
I had to go renew my license (which expires on Saturday), so I went over hoping to make it a quick trip and thinking that I'd spend the remaining 2 hours between engagements shopping for a new sweater.
When I arrived at the office, however, I was greeted by a packed room and a line snaking waaaaaay out into the mall. Quick? Not likely! Before I could even wait in the long line inside the DMV office, I first had to queue up in an even longer pre-line to even be given a number to be seen! After waiting forever in the pre-line, I finally reached the front only to be told that the licensing system had just crashed across the entire state of Massachusetts.
What?!?!? I asked if they knew when it would be back up. No. Would it be up and running by the end of today? No...maybe...they didn't know. Try back in an hour.
Ok, fine. I went over to Target to shop. After an hour, I came back to the DMV. I waited in the pre-line again and finally got to the front. Was the system back up yet? Yes. Success!!!! They issued me a number and told me to wait (again).
When I glanced down at my ticket, it was at least 15 people out (and there were only 2 stations and you know how long it takes to serve people at the DMV). And yet, clear as day, the estimated wait time on my ticket was listed as 4 minutes. I know now that this number was a fabricated work of fiction belonging to the world of fairies, unicorns, and make believe.
A good 40 minutes later, I finally got to the front of the line. You know how they always demand 12 different forms of ID to prove this, that, and the other about yourself? I came supplied with a bagful of stuff including, but not limited to: driver's license, passport, U.K. passport, birth certificate, 2 separate bills, credit cards, etc. Do you know how many of these they looked at? 0, zip, nada, zilch. Of course, had I brought only my driver's license, they would have needed everything else :-)
Oh, and when I finally got everything sorted out, the woman asked me how to spell my street address. I looked at her oddly as I spelled it - wasn't it on the form/in the system from my previous card? I checked out my old license to be sure. In 4.5 years of owning it, I'd somehow missed the fact that they spelled my street incorrectly. OOPS! At least it's correct now :-)
And that, my friends, is the story of how the RMV